Typical Tasks
Clean and organize eating, service, and kitchen areas.
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Collect and return dirty dishes to the kitchen for washing.
A day in the life
What kind of work is this?
Realistic
Practical, Physical Work
Conventional
Organized, Procedural Work
Enterprising
Business based Work
What personality traits do you need to succeed?
Self-Control
Dependability
Cooperation
Adaptability/Flexibility
Attention to Detail
Stress Tolerance
What key skills are needed for this job?
Service Orientation
Social Perceptiveness
Active Listening
Coordination
Critical Thinking
Monitoring
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Common Activities
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.