Typical Tasks
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Listen to and resolve customers' complaints regarding products or services.
Record sales or delivery information on daily sales or delivery record.
Inform regular customers of new products or services and price changes.
Collect money from customers, make change, and record transactions on customer receipts.
A day in the life
What kind of work is this?
Realistic
Practical, Physical Work
Conventional
Organized, Procedural Work
Enterprising
Business based Work
What personality traits do you need to succeed?
Dependability
Integrity
Cooperation
Stress Tolerance
Self-Control
Independence
What key skills are needed for this job?
Active Listening
Speaking
Critical Thinking
Service Orientation
Complex Problem Solving
Social Perceptiveness
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Common Activities
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.