Typical Tasks
Calculate weight, volume, or cost of goods to be moved.
Consolidate loads with a common destination to reduce costs to individual shippers.
Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
Provide shipment status notification to exporters, consignees, or insurers.
Monitor or record locations of goods in transit.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Enterprising
Business based Work
Realistic
Practical, Physical Work
What personality traits do you need to succeed?
Attention to Detail
Stress Tolerance
Dependability
Integrity
Cooperation
Achievement/Effort
What key skills are needed for this job?
Reading Comprehension
Monitoring
Coordination
Service Orientation
Writing
Speaking
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Common Activities
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
