Job Description: Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
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Importance | Skills |
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Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. | |
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. | |
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. | |
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | |
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | |
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. | |
Troubleshooting - Determining causes of operating errors and deciding what to do about it. | |
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | |
Programming - Writing computer programs for various purposes. | |
Operations Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. | |
Speaking - Talking to others to convey information effectively. | |
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. | |
Operations Analysis - Analyzing needs and product requirements to create a design. | |
Time Management - Managing one's own time and the time of others. | |
Writing - Communicating effectively in writing as appropriate for the needs of the audience. | |
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. | |
Service Orientation - Actively looking for ways to help people. | |
Operation and Control - Controlling operations of equipment or systems. | |
Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. | |
Mathematics - Using mathematics to solve problems. | |
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. | |
Coordination - Adjusting actions in relation to others' actions. | |
Repairing - Repairing machines or systems using the needed tools. | |
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. | |
Equipment Selection - Determining the kind of tools and equipment needed to do a job. | |
Instructing - Teaching others how to do something. | |
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. | |
Persuasion - Persuading others to change their minds or behavior. | |
Technology Design - Generating or adapting equipment and technology to serve user needs. | |
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. | |
Negotiation - Bringing others together and trying to reconcile differences. |
Importance | Knowledge |
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Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. | |
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |
Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. | |
Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. | |
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. | |
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. | |
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. | |
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. | |
Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. | |
Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. | |
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
Importance | Styles |
---|---|
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. | |
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
Integrity - Job requires being honest and ethical. | |
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
Initiative - Job requires a willingness to take on responsibilities and challenges. | |
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
Persistence - Job requires persistence in the face of obstacles. | |
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |